Terms and Conditions

This site is owned and operated by Buttress Ltd (“Wolfgang Buttress”) and the information and materials appearing on the site (“the Content”) are displayed for personal, non-commercial use only. All software used on this site and all content included on this site (including without limitation site design, text, graphics, audio and video and the selection and arrangement thereof) is the property of Buttress Ltd or its suppliers and is protected by international copyright laws. None of the content may be downloaded, copied, reproduced, republished, posted, transmitted, stored, sold or distributed without the prior written permission of the copyright holder. This excludes the downloading of one copy of extracts from the site on any single computer for personal, non-commercial home use only, provided that all copyright and proprietary notices are kept intact. Modification of any of the content or use of any of the content for any purpose other than as set out herein (including without limitation on any other website or computer network) is prohibited. Requests to republish any of the content and to use quotations or extracts from any books featured on the website should be directed to the relevant publisher.

 Price and availability of titles

Whilst every effort is made to ensure accuracy of prices and availability of the titles featured on this site, this cannot be guaranteed and price and availability information may change without notice. Postage and packing will also be applied to each item.

 Fees and Charges. 

You agree to pay all fees and charges incurred in connection with your orders and purchases (including any taxes imposed on your orders and purchases, including, but not limited to, sales, use or value-added taxes, unless you provide Buttress Ltd with sufficient evidence that the order and purchase is made solely for the resale or redistribution of the book or other product to your customers) at the rates in effect when the charges were incurred. Buttress Ltd may automatically charge and withhold such taxes for orders to be delivered to addresses within any jurisdictions that it deems is required. When you order books or other products for overseas delivery you may be subject to import duties and taxes, which are levied when the package with the books or products arrives at the destination that you specified. Any charges for customs clearance have to be borne by you, as Buttress Ltd has no control over such charges and cannot foresee the amount charged (if any). Since customs policies vary from country to country, you should contact the customs office in the country where you have us ship your books or other products to get more information. Please be aware that you are considered the importer of record and must comply with all laws and regulations of such country.

Postage

If you require multiple item postage please contact studio@wolfgangbuttress.com and this can be arranged. If you miss the postage delivery attempt you are liable for the redelivery fee incurred. 

 Links to third party websites

The site may include links to third party Internet websites, which are controlled and maintained by others. These links are included solely for the convenience of users and do not constitute any endorsement by Buttress Ltd of the sites linked or referred to, nor does Buttress Ltd have any control over the content of any such sites.

 Claims

Any discount discrepancies should be reported within 7 days of receipt of invoice. Shortages in delivery or damaged goods should be reported in writing within 7 days of receipt of goods to studio@wolfgangbuttress.com. All offers are subject to availability and may be changed or withdrawn without notice by Buttress Ltd at any time. 

 Returns

All sales of books and other products are subject to Buttress Ltd then-current return policies, as posted on the website. Returns will be accepted as long as the product is in mint and saleable condition and provided that authorisation to return has been given. This does not cover normal wear and tear, or damage due to accidents, product drop, misuse, pets, children, modification, sun or water damage. If you decided to modify any product, return with missing packaging or any related components this will not be refunded. Packing and carriage charges of goods returned are at your expense and liability.  Refund will be issued when the proof of payment, date and photographic (dated) evidence are provided and said goods are returned to Buttress Ltd.

Disputes

You must notify us in writing within seven 7 days after receiving your credit card statement, if you dispute any of our charges on that statement, or such dispute will be deemed waived. Billing disputes should be notified to the following address studio@wolfgangbuttress.com. If Buttress Ltd does not receive payment from your credit card issuer or its agent you agree to pay all amounts due upon demand by Buttress Ltd or any assigned agent(s).

Juristriction

These terms of supply shall be governed by and interpreted in all respects in accordance with the laws of England, and the parties hereto submit and agree to the jurisdiction of the English courts.

Please direct all product enquiries to studio@wolfgangbuttress.com

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